Client Servicing Executive

Key Responsibilities:

• Manage and execute ATL/BTL campaigns and activations, ensuring brand objectives are met with precision and creativity
• Handle end-to-end delivery of Events, Expos, and Exhibitions, coordinating all stakeholders from brief to post-event closure
• Oversee Stall Fabrication and Booth setups, working closely with design and production teams to deliver on-brand, on-time builds
• Plan and execute Weddings, Ceremonies, and Live Entertainment projects, managing client expectations and vendor ecosystems seamlessly
• Drive Conference, AGM, and Corporate Event mandates with strong process control, timely communication, and flawless execution
• Lead Business Development efforts through cold calling, lead generation, and proactive outreach to build a strong prospect pipeline
• Focus on Client Conversion and Client Retention, nurturing relationships from first pitch through to repeat business
• Manage Key Accounts with a strategic mindset, ensuring high satisfaction, upsell opportunities, and long-term engagement
• Own Revenue Generation targets, tracking pipeline health and closing deals in line with monthly and quarterly goals
• Maintain thorough Documentation Control proposals, contracts, briefs, post-event reports, and client correspondence

What we're looking for:

Someone who owns their client relationships, is comfortable on the phone and in the boardroom, and treats every event as a reflection of their own reputation.